Job Title : Head of Customer Care Unit
Main Tasks and Responsibilities: Manages the Customer Care Unit to ensure compliance with policies, procedures and customer requirements. Plans, develops, implements and monitors specific policies and procedures. Recruits, hires, coordinates training and evaluates performance. Participat...
Job Category: Commercial
Main Tasks and Responsibilities: Conduct situational analysis for products or services relevant to ZC and present such with findings, forecasting and recommendation or requirement, where applicable under the supervision of marketing manager or commercial director. Forecasting marketing K...