Careers

Officer - Account Manager (Wasit)

Job Category: Operations

Deadline: 31/12/2023

Main Responsibilities and Duties Daily management of agents network in the respective governorate(s) Expansion of agent’s network in the governorate as per set targets. Follow up accounts creation with dealers for the new identified agents. Track the performance of the existing agent...

Officer - IT Integration and Middleware

Job Category: Software/IT

Deadline: 27/12/2023

Job Summary: The main responsibility of this job is to collaborate with the Head of “middleware and integration” unit to enhance and maintain ZainCash’s middleware systems and applications. The job holder will perform hands-on development while supporting/maintaining the applica...

Officer- Technical Support

Job Category: Software/IT

Deadline: 31/12/2023

Job Summery ZainCash is seeking a dedicated and focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in ensuring a seamless and positive customer experience. by providing efficient Technical Support and a...

Senior Officer- Vulnerability and pen testing (VAPT) analyst

Deadline: 31/12/2023

Main Responsibilities and Duties Conduct vulnerability assessment of networks, IT services and applications, and security devices, using various commercial and open source tools. Conduct internal and external penetration testing, using known commercial and open source penetration test...

Senior Officer - HR Operations

Deadline: 17/12/2023

Main Responsibilities and Duties : Full management of health insurance coverage, including not limited to, payments, monthly movement in and out, reimbursement and other relevant tasks. Responsible for payroll management including, not limited to, monthly salary reporting, income tax and so...

Head of Unit - Operations Support

Job Category: Operations

Deadline: 27/12/2023

Job Summery : As the Head of Business Operation Unit, you will play a vital role in the organization by overseeing and optimizing various support functions that underpin our operations. You will lead a team responsible for providing support and resources to ensure operational efficiency, seamless...

Officer-Marketing photographer /Videographer

Job Category: Commercial

Deadline: 31/12/2023

Main Responsibilities and Duties Prepare Graphic design, illustrations, and images for new campaigns, products, services… etc. Design posts for social media including Animations and GIFs. Design and provide offline marketing materials (Flyers, Billboards&h...

Officer-Marketing Social Media

Job Category: Commercial

Deadline: 31/12/2023

Main Responsibilities and Duties: Creating Creative ideas and campaign content which will catch maximum customer interest. Creating content, Calendar for and managing our social media platforms along with the App communication upload (Banner, Pop up etc.) Creating content including article...

Officer-Operations

Job Category: Operations

Deadline: 18/12/2023

Main Responsibilities and Duties Manage agent onboarding, termination, and compliance processes. Coordinate wallet creation and bank account updates. Verify and process agent documentation for licensing and registration. Monitor and manage SIM card inventory and distribution....

Officer-Customer Care (Kurdish Language)

Job Category: Customer Care

Deadline: 30/11/2023

Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Pro...

Job Category: Compliance

Deadline: 31/12/2023

Main Responsibilities and Duties Manage AML and Fraud systems in terms of rules set-up and resolutions Manage suspicious alerts or cases related to AML/Fraud to be reviewed within the team to ensure timely and efficient identifica...

Officer - Product Development

Job Category: Software/IT

Deadline: 17/12/2023

Main Responsibilities and Duties: Develop, Test and maintain web applications using one or more programming backend languages. Identifying and solving any technical problems and glitches. Document quality assurance activities, in addition to develop test scenarios and validate the vendor...

Officer- Cyber Application Security

Deadline: 31/12/2023

Main Responsibilities and Duties: Management of 3rd Party Physical and Logical Access connected Systems and providing appropriate response to them that includes but not limited to: - Intrusion Detection & Prevention Systems (ID&PS). Anti - Virus / Endpoint Security Solution. Host...

Senior Officer - Windows Server System Administrator

Job Category: Software/IT

Deadline: 17/12/2023

Main Responsibilities and Duties: Windows Server Administration: Manage and maintain the Windows Server infrastructure, including installation, configuration, patching, and troubleshooting of servers in physical and virtual environments. Active Directory Management: Oversee the design, imple...

Officer - Network Operations Center Monitoring ( NOC )

Job Category: Software/IT

Deadline: 31/12/2023

Main Responsibilities and Duties : Monitor network infrastructure, systems, and applications using monitoring tools to proactively identify and resolve potential issues. Respond to alerts and notifications generated by the monitoring systems and investigate the root causes of any detected in...

Senior Officer - Linux and VMware

Job Category: Software/IT

Deadline: 17/12/2023

Main Resposibilities and Duties : Administer and troubleshoot Linux servers and associated technologies, including installation, configuration, maintenance, and performance tuning, to ensure optimal performance of ZAINCASH's mobile wallet platform. Manage and monitor the virtualiza...

Officer-Revenue Assurance

Job Category: Finance

Deadline: 31/12/2023

Main Responsibilities and Duties: Responsible on Western Union reconciliation. Responsible on the validating financial refunds. Closing process (ensure that all data extracted from the system are valid). Preparing customized reports. Checking all commission– fees – limits t...

IT Internal Audit

Job Category: Software/IT

Deadline: 31/12/2023

Main Responsibilities: Conduct risk assessments and identify potential IT risks within the organization's systems and processes. Evaluate the adequacy and effectiveness of internal controls related to IT systems, including security, access controls, change management, and data integrity....

Senior Officer - Customer Care

Job Category: Customer Care

Deadline: 27/12/2023

Main Responsibilities and Duties : Ensuring staff members are achieving desired service levels and taking corrective action, as needed, attended to on time Preparing reports and analyzing the performance of Customer care Officers to the management to evaluation the performance and reward fo...

Head of Unit – Internal Audit

Deadline: 23/12/2023

Main Responsibilities and Duties Conduct periodic and comprehensive internal audits of the company's operations, systems, and procedures to identify potential areas of risk and non-compliance. Evaluate the effectiveness of the company's internal controls and compliance with applicab...

Head of Unit - Risk Management

Deadline: 21/12/2023

Main Responsibilities and Duties The head of risk management in ZainCash has a critical role in identifying, measuring, and mitigating risks that the organization may face. Here are some of the primary responsibilities of a head of risk management in a financial company: Developing and impl...

Head of Unit - Marketing

Job Category: Commercial

Deadline: 29/2/2024

Main Responsibilities and Duties: Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan Develop business cases for marketing programs at the proposal stage and make recommendations on market...

Officer – Customer Care

Job Category: Customer Care

Deadline: 1/12/2023

Main Responsibilities and Duties Evaluating Customer concerns and solving their problems in an efficient and timely manner Provide the highest level of support to customers via chats, inbound phone calls if necessary, and escalating to cross-functional departments when necessary. Promote Z...